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INTRODUCTIONSSDFHSHFSUHFHFHSUFHSUFHSHFKSJHFJSHFJSJFSJFSFSBFJBJBFFJBJFBFJBFJBBBFBAFJBKKKFDSFSDFSFSFFFSF
95250060325Sensible Economic
0Sensible Economic

477672135464The economic value generated is increased by 11.1% to RM4.9 B
00The economic value generated is increased by 11.1% to RM4.9 B

477672-1933Eraman shows 15.4% growth on profit within 2016 to 2017.

00Eraman shows 15.4% growth on profit within 2016 to 2017.

477672137245Passenger movement in 2017 = 96.6 Million.00Passenger movement in 2017 = 96.6 Million.

490855112708GOVERNANCE TO STRENGTHEN ECONOMYTotal of 8 members which constitute to the senior management are Malaysian which is includes the senior general managers of different subsidiaries and senior executives
00GOVERNANCE TO STRENGTHEN ECONOMYTotal of 8 members which constitute to the senior management are Malaysian which is includes the senior general managers of different subsidiaries and senior executives

-5715013081000
531628129259SUPPLY CHAIN MANAGEMENT
Our supplier is mainly from local and non-local as we share the same principles which are to manage economic, social impacts responsibly and environmental.

00SUPPLY CHAIN MANAGEMENT
Our supplier is mainly from local and non-local as we share the same principles which are to manage economic, social impacts responsibly and environmental.

306155625400Create Inspiring Workplace
00Create Inspiring Workplace
25518146813Environment Consciousness
00Environment Consciousness

3780430150637We conducted training which related to human rights and it is attended by 1618 employees in 2017 and 26% of them were the operational staff.

00We conducted training which related to human rights and it is attended by 1618 employees in 2017 and 26% of them were the operational staff.

314613111785000659130101600We reduced the energy consumption from 10.4% in energy
00We reduced the energy consumption from 10.4% in energy

3780430113722-We involved in Skim Latihan 1 Malaysia (SL1M) programme and there are 1511 unemployed graduates have been trained.-130 SL1M trainees are successfully absorbed into permanent positions
00-We involved in Skim Latihan 1 Malaysia (SL1M) programme and there are 1511 unemployed graduates have been trained.-130 SL1M trainees are successfully absorbed into permanent positions

305117537147500680484-400We minimize the carbon emission from 14.5% reduction in carbon intensity.

00We minimize the carbon emission from 14.5% reduction in carbon intensity.

68048475417In order to conserve water, we applied the process of rainwater harvesting and condensate water
00In order to conserve water, we applied the process of rainwater harvesting and condensate water

3780430516967Offer the standard entry level wage to employees, regardless of gender is RM 1200 and bonuses, medical coverage, insurance benefits EPF scheme.

00Offer the standard entry level wage to employees, regardless of gender is RM 1200 and bonuses, medical coverage, insurance benefits EPF scheme.

305690066831400
7016754445There is also 23% reduction in waste generation since the volume of waste disposal must be minimized before it is sent to the landfill.

00There is also 23% reduction in waste generation since the volume of waste disposal must be minimized before it is sent to the landfill.

38481000The mechanism for employee engagement and welcoming employees’ ideas and feedback for improvement.

00The mechanism for employee engagement and welcoming employees’ ideas and feedback for improvement.

30403806540500
173355117475Community – Friendly Organization
00Community – Friendly Organization

66484582872Invest in community by give support and strengthen the local community in education, youth leadership and Malaysian Branding.

00Invest in community by give support and strengthen the local community in education, youth leadership and Malaysian Branding.

65180450279High Fliers Programs select employees’ children to aim their leadership skills and exercise them the high performing mind-set.

00High Fliers Programs select employees’ children to aim their leadership skills and exercise them the high performing mind-set.

665452138117Scholarship program to aid the outstanding students (3.5 CGPA) to attain their tertiary studies at top local as well as foreign university.00Scholarship program to aid the outstanding students (3.5 CGPA) to attain their tertiary studies at top local as well as foreign university.

651804134184Beyond borders school adoption programs for primary school that aiming to improve English proficiency and be confident in speak.

00Beyond borders school adoption programs for primary school that aiming to improve English proficiency and be confident in speak.

665452137861Provide humanitarian assistance to poor country that needed help especially for food, clothing and medicine through transporting supplies.

00Provide humanitarian assistance to poor country that needed help especially for food, clothing and medicine through transporting supplies.

149919135870Memorable Airport Experience
0Memorable Airport Experience

133748121846Airport service quality is measuring passengers’ satisfaction which called ACI’s Airport Service Quality (ASQ).

00Airport service quality is measuring passengers’ satisfaction which called ACI’s Airport Service Quality (ASQ).

808074277761
133748126395Increasing online presence in social media via digital platforms through distribution of Convergence Magazine.00Increasing online presence in social media via digital platforms through distribution of Convergence Magazine.8080742635840
133748145549Customer Affairs & Resolution Excellent (CARE) unit is responsible to responding to passenger feedback in order to assure the passengers’ needs and wants are being addressed.

00Customer Affairs ; Resolution Excellent (CARE) unit is responsible to responding to passenger feedback in order to assure the passengers’ needs and wants are being addressed.

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